Multi-Line Phone Systems from Swiftel Communications

Like many small businesses, you may start out with a single line to your business with a single line telephone. Add Voice Messaging to answer when your line is busy, or when your office is closed. Add a second line and 2-line phones for all those incoming calls. Add a third line for your fax machine. You might share this fax line with your credit card swipe machine. Then, add a fourth line for your modem giving you access to your home office computer system or to the Internet.

Before you know it, you are a 4-line business with the need for more incoming lines to handle your calls. You're thinking about an 800 number. Plus, each of the new employees you just hired need phones on their desks.

Here are some signals indicating you have grown beyond 1, 2, 3 or 4-line phones:

• You need more than 4 phones within your office
• You need music on hold
• You need the ability to make calls from 1 desk to another within your office
• You need voice messaging for each individual in your office

The next step may be a Key System, a PBX or Centrex.